To change the tariff, you may contact your personal manager at Freedom Broker or call 7555 - free of charge from mobile phones within Kazakhstan.

Tariff changes are subject to agreement with the company. The final decision to change the tariff depends on several factors: the balance of your account; frequency and values of transactions; your investment goals and some other criteria.

Tradernet is the official trading platform of Freedom Broker. You can use it in two ways:

– Through the web terminal on the website https://tradernet.global
– As a Tradernet.Global mobile application on iOS, Android or Huawei.

In Tradernet, investors and traders have access to the world's largest exchanges: New York Stock Exchange, NASDAQ, London Stock Exchange, Börse Frankfurt, Kazakhstan Stock Exchange, Astana International Exchange, Hong Kong Stock Exchange.

Through Tradernet, you can buy stocks, bonds, ETFs, options, and other financial instruments.

In Tradernet, you also can:

• Top up your brokerage account
• Withdraw money
• Convert currency
• Participate in IPOs (Initial Public Offerings)
• Change personal data
• Request broker reports
• Change tariff plans
• Follow charts of financial instruments
• Receive price alerts for the securities you are interested in.

You can get training from Freedom Academy: https://ffin-edu.com

Our Academy offers free video tutorials and webinars, as well as paid advanced stock market courses.

Freedom Academy lecturers are practicing investors, traders and financial analysts.

You can seek advice from your personal Freedom Broker manager. You can find the manager contacts in the Tradernet.Global mobile application. To do this, just press “Menu – Contacts”. The manager's details are listed below.

You can also call 7555 - free of charge from mobile phones within Kazakhstan. For landline and international calls: +7 727 355 75 55

The Freedom Broker customer information support service operates seven days a week and holidays.

Working hours:
– Mon-Fri: 9:00 am - 9:00 pm Astana time
– Sat-Sun, weekends and holidays: 9:00 am - 6:00 pm.

Customers' money and securities are kept separate from the company's own assets. Freedom Finance Global PLC provides access to various stock exchanges in several countries. Therefore, there are also several counterparties for the deposit of assets. In each country of presence, these are local depositories, banks and brokerage companies, which have the right to conduct depository activities.

Yes, you can. If you have a residence permit in Kazakhstan and Kazakhstan Individual Identification Number (IIN), you can open an account online in the Tradernet.Global application.

If you are a non-resident and do not have a Kazakhstan IIN, you can only open an account through Freedom Broker employees. Please contact the nearest office of the company: link

We also recommend you to clarify in advance by phone what documents you need to take with you to open an account.

Shares are securities. You can buy them on the stock exchange via your smartphone or computer (all shares are in electronic form, physical certificate is not needed).

When you buy a share, you become the owner of a “piece” of the company, that is, you receive a share therein. Therefore, the shares are called |equity securities”. Companies issue shares to raise capital for development. It is more profitable for them than taking a loan from a bank.

Once you have bought shares, there are two main ways to make money thereon:
1) Over time, the price of shares may rise in exchange trading. Then you can sell them for more than you bought.
2) Many companies pay “dividends” on shares. This means that shareholders periodically receive a portion of the company's profits from the company. Typically, investors receive dividends once every three months, but sometimes companies pay dividends every six months or once a year. The more shares you have on hand, the more dividends you will receive

Bonds are debt securities. At its core, a bond is like a receipt, which confirms that someone has borrowed money from you and undertakes repay it with interest. When you buy a bond, you are lending money to a particular company or even the government of an entire country. In return, the “borrower” undertakes to pay you interest regularly and repay the principal amount of investments after a predetermined period.

There are two main ways to make money on bonds:

1) For the use of your money, the borrower will regularly pay you “coupon income”; it is similar to interest on a bank deposit.
2) Additional profit can be earned if the price of bonds rises on the stock exchange. Then you can sell securities on the open market, without waiting for redemption, and fix such increase.

You can also earn on value if you buy bonds at a “discount” - that is, now when their exchange price fell below the initial (nominal) value. If you then hold them until maturity, the borrower will pay you the full value of the bonds. Bought at a discount - sold at full price.

Exchange Traded Funds (ETFs) are funds which units can be bought on an exchange. Here's how it works. The company creates an investment fund and buys various assets: stocks, bonds, gold, real estate ... After that, you buy a unit of the fund and receive a small part in its investment portfolio. If the fund's portfolio grows, you will earn money.

The main advantage of ETFs is that thanks to them, you can buy 100, 500, 1000 or even several thousand units for the price of one! In this case, you make only one transaction and pay the brokerage commission once.

ETFs are a convenient way to invest in entire sectors or industries of the economy, as well as in stock indexes that track hundreds of companies at once.

Most ETFs are traded for less than $100 per unit.